HZL Privacy Policy

Privacy & cookie policy

This privacy policy sets out how HZL uses and protects any information that you give HZL when you use this website.

HZL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. HZL may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect:

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so
  • We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information, which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to HZL, Unit 9, Brian Clough Business Centre, 200 – 222 Cotton Lane, Derby, DE24 8GH.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

HZL Data Protection Policy

  1. General Policy Statement

HZL recognises the legal requirements of the General Data Protection Regulation (GDPR) and is committed to safeguarding personal data. In particular:

  • 2  Personal data will be processed fairly and lawfully and, in particular, will not be processed unless:
  1. a)  at least one of the conditions set out in Section 2 below is met, and
  2. b)  in the case of special category data, at least one of the conditions in Section 3 below is also met.
  • 3  Personal data will be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner 
incompatible with that purpose or those purposes.
  • 4  Personal data will be adequate, relevant and not excessive in relation to the purpose(s) for which they are processed.
  • 5  Personal data shall be accurate and, where necessary, kept up to date.
  • 6  Personal data processed for any purpose(s) will not be kept longer than is necessary.
  • 7  Personal data will be processed in accordance with the rights of data subjects under the GDPR.
  • 8  Appropriate technical and organisational measures will be taken against unauthorised or unlawful processing of personal data and 
against accidental loss or destruction of, or damage to, personal data.
  • 9  Personal data will not be transferred to a country or territory outside the European Economic Area unless that country or territory 
ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.
  1. Conditions For Processing Personal Data
  • 1 Unless a relevant exemption applies, at least one of the following conditions must be met whenever we process personal data:
  1. a)  The individual has consented to the processing of their personal data.
  2. b)  The processing is necessary: 
in relation to a contract which the individual has entered into; or because the individual has asked for something to be done so they can enter into a contract.
  3. c)  The processing is necessary because of a legal obligation that applies to you (except an obligation imposed by a contract).
  4. d)  The processing is necessary to protect the individual’s “vital interests”. This condition only applies in cases of life or death, such 
as where an individual’s medical history is disclosed to a hospital’s A&E department treating them after a serious road accident.
  5. e)  The processing is necessary for administering justice, or for exercising statutory, governmental, or other public functions.
  6. f)  The processing is in accordance with the “legitimate interests” condition.
  7. Conditions For Processing Special Category Data
  • 1 At least one of the additional conditions listed below must also be met whenever we process special category data:
  1. a)  The individual has consented explicitly to the processing of their special category data.
  2. b)  The processing is necessary to comply with employment law.
  3. c)  The processing is necessary to protect the vital interests of:
  • the individual (where consent cannot be given or reasonably obtained), or
  • another person (where consent has been unreasonably withheld).
  1. d)  The processing is carried out by a not-for-profit organisation and does not involve disclosing personal data to a third party, 
unless the individual consents. Extra limitations apply to this condition.
  2. e)  The individual has deliberately made the information public.
  3. f)  The processing is necessary in relation to legal proceedings; for obtaining legal advice; or otherwise for establishing, exercising 
or defending legal rights.
  4. g)  The processing is necessary for administering justice, or for exercising statutory or governmental functions.
  5. h)  The processing is necessary for medical purposes, and is undertaken by a health professional or by someone who is subject to 
an equivalent duty of confidentiality.
  6. i)  The processing is necessary for monitoring equality of opportunity, and is carried out with appropriate safeguards for the rights 
of individuals.
  • 2 In addition to the above conditions – which are all set out in the GDPR itself – regulations set out several other conditions for 
processing special category data. Their effect is to permit the processing of special category data for a range of other purposes, typically those that are in the substantial public interest, and which must necessarily be carried out without the explicit consent of the individual.

3.3 Examples of such purposes include preventing or detecting crime and protecting the public against malpractice or maladministration.